Our support team can help with questions about your account, payments, bonuses and verification, as well as technical concerns or general feedback. If you need a hand with a withdrawal or cannot access a game, choose the contact option that suits your enquiry. Live chat is available around the clock, while email is useful when you need to share more detail. You can also call the team using the number below.
| Department | Contact |
|---|---|
| Customer support email for account and technical questions | [email protected] |
| General enquiries email for questions and feedback | [email protected] |
| Affiliate enquiries email for partnership questions | [email protected] |
| Phone number for general questions and feedback | +44 20 7946 0382 |
| Live chat working hours and availability | 24/7 |
Email Support
Email is the preferred way to contact us for detailed requests, account-related issues, or cases that need explanations or documents. Send your message to [email protected] with a clear subject line and current contact details, and attach any relevant files. Including your account ID and the best time to reach you helps us process requests faster and avoids unnecessary delays.
Contact Form
Response Time
Live chat is available 24/7 for assistance with your account, payments, bonuses or verification. Most support requests receive a reply within one business day. If an issue needs further review, it may take longer depending on its nature and the information required. For help, contact the support team through the help centre.
Feedback
Help us improve Crusado, we welcome your feedback, suggestions or ideas about the site, games, payments or promotions. Every message is reviewed by our team and used to refine features and the user experience. Send comments via live chat or email at [email protected] or use the feedback form in your account. Thanks for helping us make the site better.